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Real life stories

Find out how The Fire Fighters Charity has supported beneficiaries across the UK and how you can share your story with the fire community.

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Share your story
Kirsty: “I had no resilience left and felt like I lost control of myself – you helped me build that up again”

Kirsty: “I had no resilience left and felt like I lost control of myself – you helped me build that up again”

Fire Control Operator Kirsty Vincent has shared her story of being diagnosed with PTSD in the hopes she’ll inspire others in the fire service to reach out for help, particularly if they’ve experienced trauma.

22 Nov 2023

Victoria: “If the crisis line helps one person, that’s one family that doesn’t experience the trauma we have”

Victoria: “If the crisis line helps one person, that’s one family that doesn’t experience the trauma we have”

Victoria Kidner has shared her experience of losing her husband, Dan, to suicide in July 2022 and why she’s supporting our new crisis line and online suicide prevention and postvention resources.

20 Nov 2023

Susan: “We were privileged to use this outstanding facility at a time when we really needed it”

Susan: “We were privileged to use this outstanding facility at a time when we really needed it”

Susan Currie has visited Jubilee House twice, firstly with her firefighter husband, Hugh, and their children and again with her family while her mother-in-law received nursing support.

17 Nov 2023

Dee: “I was always one of these people that said, ‘counselling’s not for me’, but it was so helpful”

Dee: “I was always one of these people that said, ‘counselling’s not for me’, but it was so helpful”

Dee Matthews works in Control at Heathrow Airport and shared how we helped her cope with incredibly difficult work pressures, alongside mental health challenges away from her job.

09 Nov 2023

Robyn: “We are exposed to a lot of trauma in Control – the Charity is a great support for us”

Robyn: “We are exposed to a lot of trauma in Control – the Charity is a great support for us”

Robyn Richardson not only experiences harrowing situations at work but has also been through incredibly difficult times in her personal life. Here she shares why she believes our new 24/7 Crisis Line is such a vital service.

06 Nov 2023

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